We wanted to bring to your attention an important update concerning the CareHires SCM Admin Web Portal.
Version: v1.17.0 (Feature Release) Date: 25th Monday Time: Starting at 9:30 PM UK Time Duration: Approximately 1 hours of planned downtime Affected Services: SCM/Neutral Vendor Web Portal Backend Services and Worker Mobile Application
⚠️ What Does This Mean for You? --------------------------------- During this 1-hour window, the portal will be temporarily unavailable as we deploy essential updates designed to improve your experience. We understand how critical this portal is to your operations, which is why we've scheduled the update during off peak hours on a bank holiday to minimise disruption.
🔄 Be Prepared: What to Do ---------------------------- 1) Plan Ahead: We recommend posting any immediate shift requirements before the update begins. or handover to our bookings team via email/over the phone 2) Stay Informed: For real-time updates during the maintenance window, please refer to our JIRA Status Page.
📞 Need Assistance?: Our customer support team will be on standby to assist you. Feel free to reach out to us at +44116 482 2999 or via email at bookings@carehires.com.
We apologise for any inconvenience this may cause and appreciate your cooperation as we continue to enhance our system's capabilities.
Posted Sep 25, 2023 - 09:30 UTC
This scheduled maintenance affected: API, Care Hires - Web (Care Hires - Neutral Vendor), and Care Worker - Mobile (Care Hires - Worker Mobile Application (IOS), Care Hires - Worker Mobile Application (Android)).