Care Hires System Uptime Status

All Systems Operational

About This Site

Welcome to Care Hires uptime status page. This page will notify you about the system downtime and other maintenance alerts on our production system.

Feel free to reach us through support if you notice any system issues - https://ask.carehires.com/en/knowledge/kb-tickets/new

Care Hires - Core API - System Backend Services Operational
90 days ago
100.0 % uptime
Today
Care Hires - Web Apps Operational
90 days ago
99.94 % uptime
Today
Care Hires - Business Landing page Operational
90 days ago
100.0 % uptime
Today
Supply Chain Management (Web) Operational
90 days ago
99.67 % uptime
Today
Supply Chain Management (Mobile optimised web) Operational
90 days ago
100.0 % uptime
Today
Marketplace (Web) Operational
90 days ago
100.0 % uptime
Today
Care Rota (Web) Operational
90 days ago
100.0 % uptime
Today
Agency Academy Sub portal (Web) Operational
90 days ago
100.0 % uptime
Today
Care Worker - Mobile Apps Operational
90 days ago
100.0 % uptime
Today
Worker Mobile Application (IOS) Operational
90 days ago
100.0 % uptime
Today
Worker Mobile Application (Android) Operational
90 days ago
100.0 % uptime
Today
Xero Ltd - API Developer Centre Operational
Xero Ltd - API Accounting API Operational
Xero Ltd - API Webhooks Operational
Pusher Beams Operational
Pusher Channels REST API Operational
Stripe API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 20, 2026

No incidents reported today.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026
Resolved - This incident has been resolved.
Jun 17, 13:27 UTC
Identified - We're currently experiencing a temporary issue affecting two areas of the platform:
• Invoice approvals
• Billing profile creation and updates

These functions may be unavailable or delayed while we resolve the issue. All other parts of the platform are working as normal, and no data has been affected.

Our team has identified the cause and is actively working on a resolution. We expect normal service to resume shortly and will update this notice as soon as it does.

Thank you for your patience. If you have an urgent query in the meantime, please contact your usual point of contact and we'll do our best to help.

Jun 16, 13:48 UTC
Jun 16, 2026
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026
Completed - The scheduled maintenance has been completed.
Jun 8, 07:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 22:58 UTC
Scheduled - We are carrying out scheduled maintenance on the infrastructure that powers CareHires as part of a planned platform upgrade.

This work keeps the CareHires platform on the latest secure, supported technology — strengthening the foundation that all our services run on, so customers continue to get a fast, reliable, and secure experience.

What to expect:
- No planned downtime is anticipated.
- You may experience brief, intermittent disruption during this window — for example, a slow page load or a request that needs to be retried.
- Outside this window, the platform will operate as normal.

Affected services: CareHires web platform, mobile experience, and integrations.

No action is needed on your end. If you do notice anything during the window, a quick retry will usually resolve it. Our support team is available as always if you need us.

A second maintenance window forms part of the same wider platform upgrade and will take place the following night. Details will be published on this page in advance.

May 30, 22:57 UTC
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.