We are delighted to inform you that the scheduled update for the CareHires SCM Admin Web Portal has been successfully deployed.
๐ ๏ธ Ongoing Post-Go-Live Activities ----------------------------------- Our team is currently engaged in planned post-go-live activities to fine-tune the system further. Importantly, we do not anticipate any impact on live system users during this period. Our team is diligently working to ensure a seamless transition.
โ ๏ธ Action Required: Clear Cache & Log Out ------------------------------------------ For optimal performance and to fully benefit from the new features, please log out of your account and clear your browser's cache before using the updated portal.
๐ Need Assistance? Should you encounter any issues or have queries, our dedicated support team is at your disposal. Please feel free to contact us at +44116 482 2999 or via email at bookings@carehires.com.
We appreciate your patience and understanding during this critical system update. Your continued cooperation and trust are invaluable to us, and we are committed to enhancing the reliability and functionality of the CareHires SCM Admin Web Portal.
Thank you for your ongoing partnership with CareHires. We're excited to offer you an even more robust and user-friendly platform. Your satisfaction is our priority, and we hope you find the new features beneficial. If you have any feedback or questions, please don't hesitate to reach out.
Posted Aug 28, 2023 - 21:22 UTC
In progress
Planned update for the CareHires SCM Admin Web Portal is currently In Progress.
โ ๏ธ What This Means for You ---------------------------- During this period, you may find that certain backend services related to the SCM/Neutral Vendor Web Portal are temporarily unavailable.
๐ Need Immediate Assistance? -------------------------------- Our support team remains at the ready to assist you. Please feel free to reach out at +44116 482 2999 or via email at bookings@carehires.com.
๐ How to Stay Updated ------------------------ For real-time updates during the maintenance window, you can consult our JIRA Status Page.
We understand that changes like this can be disruptive, but rest assured, they are essential to improving the services we offer.
If you've planned your shift requirements in advance, as suggested in our previous communications, this downtime should have a minimal impact on your operations. However, we're fully prepared to assist you with any questions or concerns you may have during this transition.
Your understanding and cooperation are highly appreciated as we work to implement these vital updates. Weโre confident that the changes will enhance your user experience and thank you for your ongoing trust in CareHires.
Posted Aug 28, 2023 - 14:57 UTC
Scheduled
We wanted to bring to your attention an important update concerning the CareHires SCM Admin Web Portal.
Version: v1.16.0 (Feature Release) Date: 28th Monday Time: Starting at 3:30 PM UK Time Duration: Approximately 1.5 - 2 hours of planned downtime Affected Services: SCM/Neutral Vendor Web Portal Backend Services and Worker Mobile Application
โ ๏ธ What Does This Mean for You? --------------------------------- During this 1.5-hour window, the portal will be temporarily unavailable as we deploy essential updates designed to improve your experience. We understand how critical this portal is to your operations, which is why we've scheduled the update during off peak hours on a bank holiday to minimise disruption.
๐ Be Prepared: What to Do ---------------------------- 1) Plan Ahead: We recommend posting any immediate shift requirements before the update begins. or handover to our bookings team via email/over the phone 2) Stay Informed: For real-time updates during the maintenance window, please refer to our JIRA Status Page.
๐ Need Assistance?: Our customer support team will be on standby to assist you. Feel free to reach out to us at +44116 482 2999 or via email at bookings@carehires.com.
We apologise for any inconvenience this may cause and appreciate your cooperation as we continue to enhance our system's capabilities.
Posted Aug 28, 2023 - 12:47 UTC
This scheduled maintenance affected: API, Care Hires - Web (Care Hires - Neutral Vendor, Care Hires - Care ROTA SaaS Application), and Care Worker - Mobile (Care Hires - Worker Mobile Application (IOS), Care Hires - Worker Mobile Application (Android)).